SNHU Email Login Not Working

If you are a student at Southern New Hampshire University (SNHU), you know how important it is to have access to your SNHU email account. It’s where you receive updates, notifications, and important communication from the university. But what happens when your SNHU email login stops working?

In this troubleshooting guide, we will go over common causes and solutions for when you encounter issues with your SNHU email login.

Why is my SNHU Email Login not working?

There could be several reasons why you are unable to log in to your SNHU email account.

It could be due to technical issues on the university’s end, incorrect login credentials, or browser settings. Here are some steps you can take to resolve the issue.

  • Check for any outages or maintenance: Before troubleshooting, it’s essential to check if there are any ongoing outages or scheduled maintenance for SNHU email services.
  • Double-check your credentials: Make sure you’re using the right email address and password for your SNHU account. Just a friendly reminder, SNHU email addresses are in the format [your_username]
  • Caps lock and special characters: Remember to not use caps lock and make sure to accurately enter any special characters in your password.
  • Clear your browser cache and cookies: Sometimes, cached data can mess with logins. Give it a shot and clear your browser’s cache and cookies before trying to log in again.
  • Try a different browser: If clearing your cache and cookies did not work, try accessing your email account on a different browser. This can help determine if the issue is with your current browser.
  • Reset your password: If you are unable to log in even after checking your credentials, you may need to reset your password. You can do this by clicking on the “forgot password” link on the login page and following the prompts.

Contact SNHU IT Support

If none of the above solutions work, it’s best to contact SNHU’s IT support for further assistance. They will be able to troubleshoot any technical issues and provide you with a solution.


Having issues with your SNHU email login can be frustrating, but there are simple steps you can take to resolve the issue.

By following this troubleshooting guide, you should be able to access your email account without any problems. Remember to always keep your login credentials secure and up-to-date to avoid any login issues in the future.

Leave a Comment